Personal Data Protection

Updated - March 2022

 

Vestride is the operator of the website www.vestride.com and the services offered on it. 

 

Accordingly Vestride is responsible for the collection, processing and use of personal data and for the compatibility of the data processing with the Regulation (EU) 2016/679 on the protection of personal data. 

VestRide reserves the right to change this data protection statement or the content of the website without prior notice

 

How does VestRide protect your personal data?

We have the technical and organizational means to ensure the security of your personal data. We are able to protect your session data and personal data from unauthorized and unlawful processing and/or from unintentional loss, modification, disclosure or access. However, you should be aware that the transmission of information via the Internet involves certain security risks and that we cannot assume any responsibility for the security of information transmitted via these channels.

Your data is stored in European data centers.

It is stored for three years after the last commercial contact with you. A business contact is represented by an online purchase.

 

What data does VestRide collect?

Visit to www.vestride.com

When you visit our website www.vestride.com, certain data about the use of your Internet browser are transmitted to us for technical reasons and are recorded in log files. This data includes the date and time of the call-up of our website, the name of the website called up, the IP address of your computer or mobile device, the address of the website from which you accessed our website, the volume of data transmitted, and the name and version of your browser. The evaluation of the log files helps us to improve our Internet offerings and to make them even more user-friendly, to detect and correct errors more quickly and to adjust the server capacity. From the log files, we can, among other things, determine when our Internet offerings are most popular and thus provide the appropriate amount of data to ensure the best possible use of our services.

 

Registration for a customer account

You voluntarily enter personal data to create your customer account on our website. For certain personal data, the entry of truthful data is absolutely necessary. This obligation concerns the following data: first name, last name, e-mail address, password. The data stored in the customer account can be viewed and changed by the customer at any time. Finally, you can request the complete deletion of your customer account.

 

Use of the website as a registered customer

During the use of the website by logged-in registered customers, we collect data for statistical purposes and in order to ensure the perfect functionality of the portal. In particular, we collect the following data: type, frequency and intensity of use of the website, browsing behavior.

 

Purchase

If you wish to purchase a product on our website, we require various additional data for the execution of the purchase contract. The following data is required: billing address and telephone number. In the context of payment, our service provider will collect the information necessary to process the order.

 

How does Vestride use your data? 

Purchases

If you make a purchase from our website we will use the information you provide to process your order. To assist us, we may share information with other entities (e.g., shipping companies, postal services) that play a role in processing your request.

Marketing

The information you provide to us, as well as information we have collected about you indirectly, may be used by Vestride for marketing purposes. However, you have the possibility to accept or refuse such use of your data beforehand. You can decide at any time not to receive any more commercial communications from us by following the unsubscribe instructions included in each of our e-mails or by contacting us directly at the following address: hello@vestride.com, indicating the subject "unsubscribe Vestride commercial offers".

 

What is the legal basis for the processing? 

The following paragraphs describe the legal bases on which VestRide relies to process your personal data. These legal bases depend on the purpose for which the personal data is processed:

The performance of the contract

The processing of your data is necessary for the performance of sales or service contracts. This is the legal basis for the execution of online sales (order processing, delivery) and customer interactions. 

 

Legal obligations

The processing of your data is necessary to comply with legal obligations. This is the basis for issuing, sending and storing invoices, but also for exercising the rights we inform you about below, or for complaints about our products or services.

 

Legitimate interest

Legitimate interest is the legal basis on which VestRide relies for :

Sending satisfaction surveys on sales processes, service and product quality.

Analyzing and improving the experience on our site.

Centralizing behavioral data for the purpose of targeting advertising and/or developing commercial statistics.

 

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The consent

The processing of your data may also require your consent. Some data processing can only take place after a request or authorization from you.

The processing of your data is necessary to enable VestRide to ensure the continuity and improvement of its services, such as 

The sending of your invoice in your e-mail.

The sending of newsletters.

Sending promotional offers, exclusive promotions, the latest news.

The creation of the user account.

The geolocation of your computer or smartphone

The installation and use of cookies

The organization of contests

The sharing of information and/or the publication of your photos on our platforms or social networks.

The removal of consent for one or more of the above purposes does not prevent the execution of sales or service contracts.

 

To whom are your personal data transmitted? 

We are entitled to collect, use, transfer, store, process or pass on your data to third party companies (auxiliary companies), insofar as this is necessary for the execution of the contract. These entities are obliged to protect the data to the same extent as VestRide.

We sometimes use external service providers for certain processing operations. The data is then transmitted anonymously, or if this is not the case, the service provider has undertaken not to use it for its own needs or to communicate it to a third party. These entities are also obliged, to the same extent as Vestride, to ensure the protection of personal data.

To ensure the security of payments, the VestRide website uses a secure payment service. This service incorporates the Secure Socket Layer (SSL) security standard. Confidential data (16-digit credit card number, expiration date and security code) are transmitted directly in encrypted form to the servers managing this service without passing through the physical media of VestRide servers.

We transmit your name, first name, postal address, email address and telephone number to the carriers who deliver your orders. 

What are your rights? 

In accordance with Regulation (EU) 2016/679 on the protection of personal data, you have the following rights to your data: right of access, right of rectification, right to erasure (right to be forgotten), right to object, right to limit processing, right to portability. You can also define directives concerning the conservation, deletion and communication of your personal data after your death.

If you have created an account on our site, you can modify your personal data yourself in your customer area.

You can, for reasons related to your particular situation, object to the processing of your data.

If you wish to exercise your rights, please refer to the section below entitled "Who can you contact?

We may ask you to prove your identity.

If you are not satisfied with the way VestRide handles your personal data, you can lodge a complaint with a data protection body.

 

Who can you contact? 

You can contact VestRide at the following address 

VestRide 

60 CHAUSSEE ALBERT EINSTEIN 

59 200 TOURCOING

Or by Mail to hello@vestride.com indicating in subject " Treatment of the personal data ".